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Final expense live transfers
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A final expense live transfer is a call that comes through a call center first and is then handed to you live on the line. At HotInboundCalls a live transfer becomes billable after 2 minutes (an elite live transfer after 3 minutes), and calls run $45 to $65 per billable call depending on volume, states and call type.
What is a final expense live transfer?
The call comes through a call center first, then is handed to you while the caller is still on the phone. You pick up a conversation that has already started, instead of a cold number.
Live transfer vs inbound call: which should I buy?
| Inbound call | Live transfer | Elite live transfer | |
|---|---|---|---|
| How it reaches you | Consumer dials from an ad | Comes through a call center, then handed to you | Comes through a call center, then handed to you |
| Billable after | 90 seconds | 2 minutes | 3 minutes |
If you close best when the caller already wants to talk, start with inbound. If you want the call to come through a call center first, add live transfers. Test both for a week and compare cost per conversation. See inbound call vs live transfer.
What do the calls cost?
Calls run $45 to $65 per billable call, depending on your volume, your states and other things like the call type. You pay from a prepaid balance, only for calls that pass the billable time, and your exact price is confirmed on a 15-minute call before you spend anything. See pricing.
Why is the billable time longer on transfers?
A transfer arrives mid-conversation, so you get a longer window, 2 minutes or 3 minutes on elite, to confirm the caller is a fit before the call counts.
What should I ask any live transfer vendor?
How their callers reach the call center in the first place, what the screener asks before transferring, and when the call becomes billable. Get all three in writing.
How do I evaluate a final expense call provider?
- Who starts the call? Does the consumer dial from an ad, or is the call transferred from a call center?
- When is a call billable? Get the number of seconds in writing.
- Which channel? TV, connected TV, Facebook, Google? Prices and callers differ.
- States and hours. Are calls routed only to your licensed states, during hours you set?
- Bad calls. How do disputes work, and how fast?
- Your money. Prepaid or invoiced? What happens to an unused balance?
The full list is in 10 questions to ask before buying calls.
Frequently asked questions
What is a final expense live transfer?
A call that comes through a call center first and is then handed to you live on the line.
When is a live transfer billable?
After 2 minutes for a live transfer and 3 minutes for an elite live transfer.
How much do live transfers cost?
HotInboundCalls calls run $45 to $65 per billable call, depending on volume, states and call type.
Is a live transfer better than an inbound call?
Neither is automatically better. Inbound callers dialed on their own; transfers come through a call center first. Test both and compare cost per conversation.
Are transfers routed to my licensed states only?
Yes, calls are routed only to states you are licensed in, during the hours you set.
Do you guarantee sales?
No. Results vary by agent, script, product and market.
Talk to a person before you spend anything
A 15-minute call: your states, which call type fits how you sell, and exact pricing.
Book a 15-minute call